Refund policy

RETURNS & EXCHANGES

Your satisfaction is our priority.

Returns and exchanges are accepted within 7 days of delivery

No questions asked return policy

Items must be unused and returned in original condition with all documentation

Customized or engraved pieces may be subject to return eligibility review

All returned items undergo a quality inspection prior to approval.

REFUNDS

Refunds are processed once the returned item passes inspection

Refunds are credited to the original payment method

Processing timeline: 7–10 business days

Express shipping charges, if selected, may not be refundable unless the error is from our side

CUSTOMS, DUTIES & TAXES 

For all international orders, The Jewel Mint takes care of all applicable customs duties, import taxes, and clearance charges on behalf of our customers.

There are no additional or hidden costs payable at the time of delivery. The price you see at checkout is the final price, ensuring a seamless, transparent, and worry-free international shopping experience.

We handle all export documentation and customs formalities to ensure smooth and timely doorstep delivery worldwide.